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The head of the federal Bureau of Alcohol, Tobacco, Firearms and Explosives says he fears that a drumbeat of mass shootings and other gun violence across the U.S. could make Americans numb to the bloodshed, fostering apathy to finding solutions rather than galvanizing communities to act.

Director Steve Dettelbach’s comments to The Associated Press came after he met this past week with family members of some of the 18 people killed in October at a bowling alley and a bar in Lewiston, Maine, by a U.S. Army reservist who later took his own life.

He said people must not accept that gun violence is a prevalent part of American life.

“It seems to me that things that we used to sort of consider memorable, life-altering, shocking events that you might think about and talk about for months or years to come now are happening with seeming frequency that makes it so that we sort of think, “That’s just the one that happened this week,’” he said. “If we come to sort of accept that, that’s a huge hurdle in addressing the problem.”

Dettelbach, whose agency is responsible for enforcing the nation’s gun laws, met for nearly two hours at Central Maine Community College with relatives of those killed and survivors of the Lewiston shooting. An AP reporter also attended, along other with law enforcement officials.

Some expressed frustration about missed red flags and questioned why the gunman was able to get the weapon he used. Dettelbach told his audience that they can be a powerful catalyst for change.